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Firefox unable to connect to webpages

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by amkeew

James.horton24
James.horton24
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Hi,

I am running Firefox 7.0.1 on Win7x64. Many times lately Firefox is unable to connect to webpages. It just hangs there saying "connecting" with the spinning ball on the tab, but nothing happens. No error message, no nothing.

I know it is not a problem with the Firewall. I have tried in Safe Mode and have the same problem. I know it is not an internet connection issue as all other browsers work fine. I have also uninstalled and reinstalled firefox, to no effect.

This problem generally manifests itself a minute or two after opening Firefox.

Please help, thanks

Hi, I am running Firefox 7.0.1 on Win7x64. Many times lately Firefox is unable to connect to webpages. It just hangs there saying "connecting" with the spinning ball on the tab, but nothing happens. No error message, no nothing. I know it is not a problem with the Firewall. I have tried in Safe Mode and have the same problem. I know it is not an internet connection issue as all other browsers work fine. I have also uninstalled and reinstalled firefox, to no effect. This problem generally manifests itself a minute or two after opening Firefox. Please help, thanks

All Replies (1)

amkeew
amkeew
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Try the solution in this help page. It worked for me great.

https://support.mozilla.com/en-US/questions/881878