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after i download web page, the downloads window in firefox 3.6.9 is blank

  • 3 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

ariel
ariel
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why is the downloads window in firefox 3.6.9 blank after i download a file or web page? all of my downloads are directed to the "downloads" folder on my desktop [which i selected from ere i placed it]. i've tried many suggestions from contributors, mozilla magazine; and google suggestions.

i selected in "tools, options" to "show" the downloads window when downloading," and elected NOT to close the window when downloads are finished. i cannot find an option to retain downloads in the download window.

i also tried a dozen or more suggestions from mozilla's help page and from forum contributors.

perhaps i'm incapable of accomplishing something that is beyond me.

i do appreciated your advice.

why is the downloads window in firefox 3.6.9 blank after i download a file or web page? all of my downloads are directed to the "downloads" folder on my desktop [which i selected from ere i placed it]. i've tried many suggestions from contributors, mozilla magazine; and google suggestions. i selected in "tools, options" to "show" the downloads window when downloading," and elected NOT to close the window when downloads are finished. i cannot find an option to retain downloads in the download window. i also tried a dozen or more suggestions from mozilla's help page and from forum contributors. perhaps i'm incapable of accomplishing something that is beyond me. i do appreciated your advice.

All Replies (3)

cor-el
cor-el
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Did you check this setting?

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"
ariel
ariel Question owner
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thanks, cor-el.

yes, i checked the setting, and it is set exactly how you suggest.

i remember that, in earlier versions of firefox 3x, the download window always remained open after a download was completed.

in tools/options/general, the setting, "show the dowloads window when downloading a file" is checked. i unchecked the option to close the download window when all downloads are finished.

now, what do i do about the "save files to" window and the "ask me where to save files" options. right now, the "save files to" is set to downloads folder. should i change this setting to "ask me"? or, what?

cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).