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Not getting "Add Security Exception" dialog box so I can get to website!

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

pam438
pam438
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I am trying to get into a website for my insurance. I keep getting the "Untrusted Connection" window. I know the site is ok. I choose "I understand the risks". It then takes me to "Add an exception". Last week when I did it, I then got the dialog box and I could finish and get into the site. Today when I just get the "Add an exception" but it will go no further. I really need to get into this site!!!!! What can I do to change things and make the site trusted?

I am trying to get into a website for my insurance. I keep getting the "Untrusted Connection" window. I know the site is ok. I choose "I understand the risks". It then takes me to "Add an exception". Last week when I did it, I then got the dialog box and I could finish and get into the site. Today when I just get the "Add an exception" but it will go no further. I really need to get into this site!!!!! What can I do to change things and make the site trusted?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You need to install the DOD CA-21 and DoD Root CA 2 certificates to access that website.