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Cannot enter or see any text on screen when it asks me to prove I am not a robot

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Ibai

silvergs
silvergs
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I am attempting to setup FireFox Sync on my Windows XP desktop.

When I get to the screen "Prove you are not a robot", there is no text displayed there, nor is there any field to type in the text that should be appearing so that I can prove I am not a robot.

How else can I setup FireFox sync??

Browser version is Firefox 6.0.2. OS is XP professional.

I am attempting to setup FireFox Sync on my Windows XP desktop. When I get to the screen "Prove you are not a robot", there is no text displayed there, nor is there any field to type in the text that should be appearing so that I can prove I am not a robot. How else can I setup FireFox sync?? Browser version is Firefox 6.0.2. OS is XP professional.

All Replies (1)

Ibai
Ibai
  • Administrator
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Hi!

We have found that some add-ons that block "ads", pop-ups and similar prevent the Sync client from showing that menu. Instead of disconnecting each of them one by one, I recommend you to run Firefox in Diagnose Firefox issues using Troubleshoot Mode and set up Sync.

After the set-up you can turn into normal mode again without any issue.