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having problems opening my email on firefox. lt says 'Bad Request' everytime l click on the mail icon.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

sammirotibi
sammirotibi
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l just had a new hard drive put on my macbook because it had crashed. i downloaded the new firefox for yahoo and l can't seem to open my email. Every time it says 'Bad Request'. Please help.

l just had a new hard drive put on my macbook because it had crashed. i downloaded the new firefox for yahoo and l can't seem to open my email. Every time it says 'Bad Request'. Please help.

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Firefox 6 is here http://mzl.la/9wJe30

try to upgrade and check your problem is still persist or not

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.