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Why do web pages display incorrectly after upgrade to 6.0 from 3.6?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

debsponable
debsponable
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When I upgraded from 3.6 to 6.0 (tried twice), it caused displays on web pages to be severely impaired. I got pieces of headers, in the wrong places in some cases (primarily Facebook -- on the left side), and no content. Shopping websites had the items and headers displayed, but no descriptions. I could access all of this with IE, so it's not my computer. Reverting to 3.6 solved the problem. There was also text overwriting graphics on some of the pages. What few bits of the pages did display would respond to the keyboard or mouse commands intermittently.

When I upgraded from 3.6 to 6.0 (tried twice), it caused displays on web pages to be severely impaired. I got pieces of headers, in the wrong places in some cases (primarily Facebook -- on the left side), and no content. Shopping websites had the items and headers displayed, but no descriptions. I could access all of this with IE, so it's not my computer. Reverting to 3.6 solved the problem. There was also text overwriting graphics on some of the pages. What few bits of the pages did display would respond to the keyboard or mouse commands intermittently.

Chosen solution

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Modified by cor-el

debsponable
debsponable Question owner
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THANK YOU!!!!!!!!!!!!!!

cor-el
cor-el
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  • Top 10 Contributor
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You're welcome