Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot connect to the internet, I get a message that "connot connect to the proxy server. My firefox will not connect, I can connect via aol.

  • 4 replies
  • 48 have this problem
  • 1 view
  • Last reply by cor-el

more options

cannot connect to internet via firefox, can connect via aol, firefox was conneting before, now I get "connot connect to proxy setting"

cannot connect to internet via firefox, can connect via aol, firefox was conneting before, now I get "connot connect to proxy setting"

Chosen solution

  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.
Read this answer in context 👍 1

All Replies (4)

more options

You can find the connection settings in Tools > Options > Advanced : Network : Connection

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":

more options

Please don't laugh at me, but how and where do I find "tools" to repair this? Can you give me a step by step solution?

more options

When I open Firefox, at the top left there is a tab labled Firefox, when I click it there is nothing there to follow as you suggest. (Tools>Options>Advanced:Network:Connection)

more options

Chosen Solution

  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.