Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

keep getting ad/spyware on Firefox even after un & re installing Firefox

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Hasan

addlet
addlet
more options

I have had problems with some adware on my PC. When I search through Firefox the page always redirects to ad directories. I tried using spyware erradicating software with no luck. I uninstalled Firefox form add/remove programs and then re downloaded it and reinstalled it but I still get redirected when I search through Firefox. I like using Firefox as my browser so can you please tell me how I can fix this please?

I have had problems with some adware on my PC. When I search through Firefox the page always redirects to ad directories. I tried using spyware erradicating software with no luck. I uninstalled Firefox form add/remove programs and then re downloaded it and reinstalled it but I still get redirected when I search through Firefox. I like using Firefox as my browser so can you please tell me how I can fix this please?

All Replies (2)

dynamite
dynamite
more options

You need to get rid of the adware/malware that seems to have infected your system. Please see this article for instructions: Troubleshoot Firefox issues caused by malware.

Hasan
Hasan
more options

Install Adblock Plus 1.3.9 add-on https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

Check and tell if its working.