We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since upgrading, I've been getting a ton of pop-ups. If you update, you should ACTUALLY make it better.

  • 4 replies
  • 3 have this problem
  • 9 views
  • Last reply by Hasan

more options

Ever since I upgraded to the newest Firefox (Beta or not), the sites I most commonly use are suddenly making pop-ups appear all the time. PLEASE do something to fix this, or I'm done using Firefox. This would be a statement, not a question.

Ever since I upgraded to the newest Firefox (Beta or not), the sites I most commonly use are suddenly making pop-ups appear all the time. PLEASE do something to fix this, or I'm done using Firefox. This would be a statement, not a question.

All Replies (4)

more options

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Zoom -> click "Reset"

-> go to View Menu -> Page Style -> select "Basic Page Style"

-> go to View Menu -> Toolbars -> unselect all unwanted toolbars

-> go Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on ALL Options -> click "Clear Now"

-> go to Tools Menu -> Options -> General -> When Firefox starts : select "Show My Home Page" -> Type the address of the website which you want to be your HomePage e.g. http:www.google.com -> place Checkmark on "Show the Downloads window when downloading a file" -> select Radio Button option2 "Always ask me where to save files"

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows

2) Load images automatically

3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Use custom settings for history" -> PLACE CHECKMARKS on:

1) Remember my Browsing History

2) Remember Download History

3) Remember Search History

4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window

4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"

-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons

2) Block reported attack sites

3) Block reported web forgeries

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Modified by Hasan

more options

So I tried that whole long list of things to do to fix the problem and I was still getting all the pop-ups.

Then, mysteriously and magically, 2 days later they stopped, and a little tiny bubble pops up and says "blocked."

So it works, and I thank you so much for your help, but for anyone else that might have this problem, it did seem to take a little while for the effects to be laid in place.

Thanks again!

more options

To help other users find solutions, please return to this Thread and Sign-in to the

forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply