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you do nor have sufficient privledges error message when upgrading to Firefox 5 but am an administrator

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  • 8 have this problem
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  • Last reply by dynamite

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Using older Intel iMac 24": Tried to update 3.6 to 5.0 but after dragged Firefox into Applications image and clicking that I wanted to replace older version- following error message "The operation cannot be completed because you do not have sufficient privledges for some of the items." However I am the administrator and was using the adminustrator's account. I then closed all other accounts, restarted and tried again with same result.

Using older Intel iMac 24": Tried to update 3.6 to 5.0 but after dragged Firefox into Applications image and clicking that I wanted to replace older version- following error message "The operation cannot be completed because you do not have sufficient privledges for some of the items." However I am the administrator and was using the adminustrator's account. I then closed all other accounts, restarted and tried again with same result.

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In such a situation, the best thing to do is to perform a clean install:

  1. Download a new copy of Firefox 5.0 from http://www.mozilla.com/en-US/firefox/all.html
  2. Move the current Firefox from Applications folder to the Trash.
  3. Install Firefox 5.0 that you have just downloaded. For instructions, see How to download and install Firefox on Mac.


Your bookmarks and other personal data is stored in the Firefox Profile folder and will not be affected by these steps.