Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Freezes randomly (every couple of minutes)

  • 4 replies
  • 109 have this problem
  • 1 view
  • Last reply by Dave Fox

Terminal-Access
Terminal-Access
more options

After upgrading to Firefox 5 (even doing a fresh install) i have noticed that Firefox keeps Freezing up on me to the point that i have to forcefully close the application and restart, this is happening extreamy frequently almost to the point were i can use the progra for 2 minuites before it locks up.

i have also noted that it appears to be totally random no one thing that i am doing (other than browsing the internet) is causing the problem.

i have checked for crash reports but none are being created, iv even uninstalled Firefox (removing all personal data) and re-installed and it still happens.

Firefox for me is now un-usable and this is relay rather frustrating as ii use it as my main browser.

After upgrading to Firefox 5 (even doing a fresh install) i have noticed that Firefox keeps Freezing up on me to the point that i have to forcefully close the application and restart, this is happening extreamy frequently almost to the point were i can use the progra for 2 minuites before it locks up. i have also noted that it appears to be totally random no one thing that i am doing (other than browsing the internet) is causing the problem. i have checked for crash reports but none are being created, iv even uninstalled Firefox (removing all personal data) and re-installed and it still happens. Firefox for me is now un-usable and this is relay rather frustrating as ii use it as my main browser.

Modified by Terminal-Access

All Replies (4)

holfti
holfti
more options

I have this problem too. It did it to me on FF4 as well, and it is actually a little better in FF5, but it's still incredibly annoying.

jasminekayla
jasminekayla
more options

I find if I go to close the screen completely it unfreezes. But this is getting really annoying and I'm tempted to check around for another browser

cptully
cptully
more options

Taking a stab at getting this fixed! I have disabled all but the most recent Java Console (6.0.25), and I have uninstalled or disabled all but the most basic (required for almost every website) plugins. Here is my list of Active plug-ins: iTunes Application Detector 1.0.1.1 Java Development Toolkit 6.0.250.6 Java(TM) Platform SE 6 U25 6.0.250.6 Microsoft Office 2010 14.0.4730.1010 Microsoft Office 2010 14.0.4761.1000 QuickTime Plugin 7.6.9.0 Shockwave Flash 10.3.181.26 Shockwave Director 11.5.9.620 Sliverlight Plugin 4.0.60531.0

Here is the Troubleshooting info from my browser: 

 Application Basics

       Name:  Firefox
       Version: 5.0
       User Agent: Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0
       Profile Directory: C:\Users\ctully\AppData\Roaming\Mozilla\Firefox\Profiles\aqqmgvaq.default
       Enabled Plugins
         about:plugins

       Build Configuration
         about:buildconfig

 Extensions

       Name
       Version
       Enabled
       ID
       Java Console
       6.0.25
       true
       {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}

       Java Console
       6.0.24
       false
       {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

 Modified Preferences

     Name
     Value
       accessibility.typeaheadfind.flashBar: 0
       browser.history_expire_days.mirror: 180
       browser.places.importBookmarksHTML: false
       browser.places.smartBookmarksVersion: 2
       browser.startup.homepage: http:/localhost
       browser.startup.homepage_override.buildID: 20110615151330
       browser.startup.homepage_override.mstone: rv:5.0
       browser.tabs.warnOnClose: false
       extensions.lastAppVersion: 5.0
       network.cookie.prefsMigrated: true
       places.database.lastMaintenance: 1312322572
       places.history.expiration.transient_current_max_pages: 93499
       places.last_vacuum: 1303843474
       print.print_printer: CutePDF Writer
       print.printer_Canon_Inkjet_iP3300.print_bgcolor: false
       print.printer_Canon_Inkjet_iP3300.print_bgimages: false
       print.printer_Canon_Inkjet_iP3300.print_command:

print.printer_Canon_Inkjet_iP3300.print_downloadfonts: false 

       print.printer_Canon_Inkjet_iP3300.print_edge_bottom: 0
       print.printer_Canon_Inkjet_iP3300.print_edge_left: 0
       print.printer_Canon_Inkjet_iP3300.print_edge_right: 0
       print.printer_Canon_Inkjet_iP3300.print_edge_top: 0
       print.printer_Canon_Inkjet_iP3300.print_evenpages: true
       print.printer_Canon_Inkjet_iP3300.print_footercenter
       print.printer_Canon_Inkjet_iP3300.print_footerleft: &PT
       print.printer_Canon_Inkjet_iP3300.print_footerright: &D
       print.printer_Canon_Inkjet_iP3300.print_headercenter
       print.printer_Canon_Inkjet_iP3300.print_headerleft: &T
       print.printer_Canon_Inkjet_iP3300.print_headerright: &U
       print.printer_Canon_Inkjet_iP3300.print_in_color: true
       print.printer_Canon_Inkjet_iP3300.print_margin_bottom: 0.5
       print.printer_Canon_Inkjet_iP3300.print_margin_left: 0.5
       print.printer_Canon_Inkjet_iP3300.print_margin_right: 0.5
       print.printer_Canon_Inkjet_iP3300.print_margin_top: 0.5
       print.printer_Canon_Inkjet_iP3300.print_oddpages: true
       print.printer_Canon_Inkjet_iP3300.print_orientation: 0
       print.printer_Canon_Inkjet_iP3300.print_pagedelay: 500
       print.printer_Canon_Inkjet_iP3300.print_paper_data: 1
       print.printer_Canon_Inkjet_iP3300.print_paper_height: 11.00
       print.printer_Canon_Inkjet_iP3300.print_paper_size_type: 0
       print.printer_Canon_Inkjet_iP3300.print_paper_size_unit: 0
       print.printer_Canon_Inkjet_iP3300.print_paper_width: 8.50
       print.printer_Canon_Inkjet_iP3300.print_reversed: false
       print.printer_Canon_Inkjet_iP3300.print_scaling: 1.00
       print.printer_Canon_Inkjet_iP3300.print_shrink_to_fit: true
       print.printer_Canon_Inkjet_iP3300.print_to_file: false
       print.printer_Canon_Inkjet_iP3300.print_unwriteable_margin_bottom: 0
       print.printer_Canon_Inkjet_iP3300.print_unwriteable_margin_left: 0
       print.printer_Canon_Inkjet_iP3300.print_unwriteable_margin_right: 0
       print.printer_Canon_Inkjet_iP3300.print_unwriteable_margin_top: 0
       print.printer_CutePDF_Writer.print_bgcolor: false
       print.printer_CutePDF_Writer.print_bgimages: false
       print.printer_CutePDF_Writer.print_command
       print.printer_CutePDF_Writer.print_downloadfonts: false
       print.printer_CutePDF_Writer.print_edge_bottom: 0
       print.printer_CutePDF_Writer.print_edge_left: 0
       print.printer_CutePDF_Writer.print_edge_right: 0
       print.printer_CutePDF_Writer.print_edge_top: 0
       print.printer_CutePDF_Writer.print_evenpages: true
       print.printer_CutePDF_Writer.print_footercenter
       print.printer_CutePDF_Writer.print_footerleft: &PT
       print.printer_CutePDF_Writer.print_footerright: &D
       print.printer_CutePDF_Writer.print_headercenter
       print.printer_CutePDF_Writer.print_headerleft: &T
       print.printer_CutePDF_Writer.print_headerright: &U
       print.printer_CutePDF_Writer.print_in_color: true
       print.printer_CutePDF_Writer.print_margin_bottom: 0.5
       print.printer_CutePDF_Writer.print_margin_left: 0.5
       print.printer_CutePDF_Writer.print_margin_right: 0.5
       print.printer_CutePDF_Writer.print_margin_top: 0.5
       print.printer_CutePDF_Writer.print_oddpages: true
       print.printer_CutePDF_Writer.print_orientation: 0
       print.printer_CutePDF_Writer.print_page_delay: 50
       print.printer_CutePDF_Writer.print_pagedelay: 500
       print.printer_CutePDF_Writer.print_paper_data: 1
       print.printer_CutePDF_Writer.print_paper_height: 11.00
       print.printer_CutePDF_Writer.print_paper_size_type: 1
       print.printer_CutePDF_Writer.print_paper_size_unit: 0
       print.printer_CutePDF_Writer.print_paper_width: 8.50
       print.printer_CutePDF_Writer.print_reversed: false
       print.printer_CutePDF_Writer.print_scaling: 1.00
       print.printer_CutePDF_Writer.print_shrink_to_fit: true
       print.printer_CutePDF_Writer.print_to_file: false
       print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0
       print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0
       print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0
       print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0
       privacy.sanitize.migrateFx3Prefs: true
       privacy.sanitize.timeSpan: 0
       security.warn_viewing_mixed: false

   Graphics
       Adapter Description: Mobile Intel(R) 4 Series Express Chipset Family
       Vendor ID: 8086
       Device ID: 2a42
       Adapter RAM: Unknown
       Adapter Drivers: igdumdx32 igd10umd32 igd10umd32
       Driver Version: 8.15.10.1855
       Driver Date: 7-28-2009
       Direct2D Enabled
       Blocked on your graphics driver. Try updating your graphics driver to version 8.15.10.2202 or newer.
       DirectWrite Enabled: false (6.1.7601.17563, font cache 0.31 MB)
       WebGL Renderer: (WebGL unavailable)
       GPU Accelerated Windows: 0/1
Dave Fox
Dave Fox
more options

is there a solution out there.

fox