Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Norton Identity Safe does not work since installing FF4.0.1

  • 1 reply
  • 11 have this problem
  • 3 views
  • Last reply by TonyE

dboelk
dboelk
more options

After installing FF4.0.1 my Norton Identity Safe does not work. Also, I have been getting a few pop-up windows which my Norton would normally have blocked. Norton is not showing any issues. FF is set to block Pop ups.

After installing FF4.0.1 my Norton Identity Safe does not work. Also, I have been getting a few pop-up windows which my Norton would normally have blocked. Norton is not showing any issues. FF is set to block Pop ups.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808