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Firefox is scaling down the photo sizes, along with chrome and internet explorer but Firefox's photos are usually smaller

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by tiptopmgr

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I sell products on a site, along with other sellers, that is owned by someone else.

We have many sellers there. Some of us are having problems with how we are able to view the size of our photos taken of our products that are up for sale.

From seller to seller, we have different versions of Firefox that we are using. I have the newest Firefox, which I believe is 4. I was having, like others who use 4, the same problem seeing smaller photos before I did the upgrade as well.

It seems to be the case for most of us who are having the problem, that Firefox photos scale down smaller than Internet Explorer and Chrome.

We have been told that this may be a browser issue as the site owners say they have not made any changes. At this point we are unsure since there are so many variations from seller to seller (keep in mind that some sellers are not seeing the photos scale down through their computer).

We have asked the site owners to look into this problem further. I also wanted to see what the Firefox community had to say. Do you think it may be a browser issue? We would greatly appreciate your input.

__________________________________________

Below are some examples of photos that have been scaled down for the sellers who are seeing a problem with smaller photos while both in Firefox; all using different versions of Firefox:

One photo that was originally the size of 419px by 1, 007px is being seen by one seller to a scaled down size of 81px by 64px.

Another seller is viewing this same photo scaled down to 163px by 329px.

Another seller is able to view this photo as the original size it was intended to be, which is 419px by 1, 007px.

The above scenario has been the worst scaled down size we have heard of so far.

Typically a photo that is the size of 1, 000px by 930px has been scaled down to 420px by 391px.

There are other examples as to size, but you can see that the photos have been scaled down quite a bit.

You can see that it has been scaled down to less than half of the original size. This can pose a real problem for us depending on the type of product that is being photographed.

Thank you!!

I sell products on a site, along with other sellers, that is owned by someone else. We have many sellers there. Some of us are having problems with how we are able to view the size of our photos taken of our products that are up for sale. From seller to seller, we have different versions of Firefox that we are using. I have the newest Firefox, which I believe is 4. I was having, like others who use 4, the same problem seeing smaller photos before I did the upgrade as well. It seems to be the case for most of us who are having the problem, that Firefox photos scale down smaller than Internet Explorer and Chrome. We have been told that this may be a browser issue as the site owners say they have not made any changes. At this point we are unsure since there are so many variations from seller to seller (keep in mind that some sellers are not seeing the photos scale down through their computer). We have asked the site owners to look into this problem further. I also wanted to see what the Firefox community had to say. Do you think it may be a browser issue? We would greatly appreciate your input. __________________________________________ Below are some examples of photos that have been scaled down for the sellers who are seeing a problem with smaller photos while both in Firefox; all using different versions of Firefox: One photo that was originally the size of 419px by 1, 007px is being seen by one seller to a scaled down size of 81px by 64px. Another seller is viewing this same photo scaled down to 163px by 329px. Another seller is able to view this photo as the original size it was intended to be, which is 419px by 1, 007px. The above scenario has been the worst scaled down size we have heard of so far. Typically a photo that is the size of 1, 000px by 930px has been scaled down to 420px by 391px. There are other examples as to size, but you can see that the photos have been scaled down quite a bit. You can see that it has been scaled down to less than half of the original size. This can pose a real problem for us depending on the type of product that is being photographed. Thank you!!

Modified by tiptopmgr

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Thank you!!

Modified by tiptopmgr