getting box says 'Do you use Yahoo toolbar on multiple computers' cant get rid of box. Wont accept input or close!
The box has two buttons. One says 'save to my Yahoo!ID' the other says 'no thanks, just save to this computer'. I can press each button but nothing seems to happen. The only way to get rid of the box is to close firefox. I am using an HP s5713w-b and windows-7. I downloaded the firefox with the Yahoo enhancements.
Chosen solution
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
In Firefox 4 you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
All Replies (2)
Chosen Solution
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
In Firefox 4 you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
I found it helpful to simply uninstall the Yahoo! Toolbar for Firfox. Instructions below:
http://help.yahoo.com/l/us/yahoo/toolbar/toolbar1ff/basics/general-07.html