Why can't I manually bring up a new tab in Firefox 3.6.16? I have Windows 7 and didn't have the problem with other versions of Firefox.
My question says it all. I click on the new tab button and nothing opens. Clicking on links will open a new tab if needed, or using "Open in New Tab." seems to work okay.
Chosen solution
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
All Replies (3)
Chosen Solution
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
Thank you! That worked! I appreciate your telling me how to delete the toolbar. I do not use that toolbar, but it was available to me, and once the file was deleted, I was able to manually open a new tab.
You're welcome