Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Some text on websites doesn't display properly

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

kfpopeye
kfpopeye
more options

Some text doesn't appear correct in Firefox (but does in IE). The text appears to get jumbled or scrambled but if I cut and paste the text from Firefox to a text file, the text is normal so it must be something in the display setting. The link below is a screenshot of Firefox.

http://www.pkhlineworks.ca/screen.jpg

Any ideas what is causing this?

Some text doesn't appear correct in Firefox (but does in IE). The text appears to get jumbled or scrambled but if I cut and paste the text from Firefox to a text file, the text is normal so it must be something in the display setting. The link below is a screenshot of Firefox. [http://www.pkhlineworks.ca/screen.jpg] Any ideas what is causing this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by an old bitmap version of the Helvetica or Geneva font or (bitmap) fonts that Firefox can't display in that size.
Firefox can't display some old bitmap fonts in a larger size and displays gibberish instead.
You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller.

Uninstall (remove) all variants of that not working font to make Firefox use another font or see if you can find a True type version that doesn't show the problem.
There have also been fonts with a Chinese name reported that identify themselves as Helvetica, so check that as well.