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Why does Firefox crash when ever I want to print an email or something from the web?

  • 1 reply
  • 10 have this problem
  • 5 views
  • Last reply by Tim

tyg02
tyg02
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If you choose print on the browser it will go to this dialog box where you click print and after clicking the browser will crash and another box will appear stating that it crash and wants to know if you would like to submit a report.

If you choose print on the browser it will go to this dialog box where you click print and after clicking the browser will crash and another box will appear stating that it crash and wants to know if you would like to submit a report.

All Replies (1)

Tim
Tim
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Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Please submit the crash report and provide the crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report