Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot change Firefox start page on XP, always Dell Start page.

  • 2 replies
  • 10 have this problem
  • 1 view
  • Last reply by mrwrite

mrwrite
mrwrite
more options

I cannot change the start page on Firefox on my Dell XP. I can change it on I.E., Seamonkey, and Netscape. Firefox always becomes the Dell/Google start page. I don't have the GoogleAFE nor the Browser Address Redirect programs. I don't have the My Way program. I am not using Zone Alarm (which locks the home page). No entry in the registry has a google.com/ig/dell URL. This only affect Firefox.

I cannot change the start page on Firefox on my Dell XP. I can change it on I.E., Seamonkey, and Netscape. Firefox always becomes the Dell/Google start page. I don't have the GoogleAFE nor the Browser Address Redirect programs. I don't have the My Way program. I am not using Zone Alarm (which locks the home page). No entry in the registry has a google.com/ig/dell URL. This only affect Firefox.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

See the How to fix preferences that won't save article. If it is just the home page setting that can not be changed, the first place to check is the user.js file as shown in that article.

mrwrite
mrwrite Question owner
more options

Thank you. That works. The Preferences are not saved article has one typo. instruction should read: "2. Under Application Basics, click on Open Containing Folder. "