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Anyone browsing with firefox cannot view my website

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

2plus3
2plus3
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People using the firefox browser cannot access my website yet explorer has no problem. The site was built using the firefox browser but since the last update of firefox it is no lnger possible to load the site with firefox.

People using the firefox browser cannot access my website yet explorer has no problem. The site was built using the firefox browser but since the last update of firefox it is no lnger possible to load the site with firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I'm not seeing any problems on that website.

You can advice them these steps:

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems