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firefox cannot display my bigpond emails, internet explorer displays them ok

  • 2 replies
  • 25 have this problem
  • 5 views
  • Last reply by bertiesmum

wllmtrish
wllmtrish
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Firefox displays my bigpond logged-in site then when i select my email web-page thepage is displayed but no emails. When i do the same with internet explorer the email page is displayed correctly. This problem has only occured recently. Firefox performed the task perfectly until a few days ago. Makes me wonder if automatic windows updates could have anything to do with it.

Firefox displays my bigpond logged-in site then when i select my email web-page thepage is displayed but no emails. When i do the same with internet explorer the email page is displayed correctly. This problem has only occured recently. Firefox performed the task perfectly until a few days ago. Makes me wonder if automatic windows updates could have anything to do with it.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

bertiesmum
bertiesmum
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I can get into bigpond in safe mode but that is all