Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

some websites are not loading, it is coming like can't find the server at www.xxxxx.com

  • 6 replies
  • 23 have this problem
  • 3 views
  • Last reply by SaxnFlutman

more options

Firefox can't find the server at www.kaspersky.com.

Firefox can't find the server at www.kaspersky.com.

All Replies (6)

more options

If security sites are blocked then you may have a malware (virus) infection.

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

If you can't download the files on your computer then you need to do that on another computer and transfer the files to your computer via a USB stick or CD-ROM/DVD or try to download them from other sites (e.g. www.filehippo.com).

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

more options

not able to load that sites too:(

more options

Then do a malware/virus check with your current anti-malware software.

more options

You can try an online scanner.

more options

You can download thew recommended programs using a different PC and save them to a USB stick. Then transfer those programs to the infected PC via the USB stick.

more options

Well, I'm on a Mac, have no malware, did the "safe mode" thing, did a clean install, & it's still buggy, CPU usage bouncing around from about 120% all the way "down" to about 70%. Sometimes it says it can't even find GOOGLE's server!!! Something is really wack about this, I get "Unresponsive Script" messages, when I've not even done a thing, and no window or tab is opening; then click on cancel, and still nothing happens, heck, when I tried to shut it down to do the re-install, it wouldn't even close without it being forced close.... I've about had it with this memory-consuming, slow-moving, buggy browser...