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FFox Manual Uninstal of Starfield Zoom 1.1 and WBE Paste 1.1 = fail

  • 2 replies
  • 39 have this problem
  • 1 view
  • Last reply by Helper7677

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My wife installed these (her work's web-based email client told her to). Running FFox 3.5.13 on a Mac G4 OSX 10.4.1.

I have read all other posts about these extensions and nothing works:

1. tried deleting the folder from the Library/Application Support/ folder but it failed

2. started FFox in safe mode via terminal window and uninstalled but it failed

3. disabled and uninstalled via Add-Ons menu but failed.

Anyone know any details about what these extensions do? I think WBE Paste makes email addresses copy and pasteable from web pages. But I have no clue what SZoom 1.1 does. Hoping it's not phishing/lurker-ware

My wife installed these (her work's web-based email client told her to). Running FFox 3.5.13 on a Mac G4 OSX 10.4.1. I have read all other posts about these extensions and nothing works: 1. tried deleting the folder from the Library/Application Support/ folder but it failed 2. started FFox in safe mode via terminal window and uninstalled but it failed 3. disabled and uninstalled via Add-Ons menu but failed. Anyone know any details about what these extensions do? I think WBE Paste makes email addresses copy and pasteable from web pages. But I have no clue what SZoom 1.1 does. Hoping it's not phishing/lurker-ware

All Replies (2)

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I think we are going to have to contact GoDaddy or Starfield. Starfield is an entity of GoDaddy. I have my email and domain through GoDaddy. I have a feeling this is their problem more than Mozillas

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I am not an OSX user, but following is some information.

A security analysis of Starfield Zoom (what it is, what it does): http://ithreats.net/2011/01/14/analysis-of-osx-starfield/

  • Note: some of the information is technical, but skip those parts and read the rest for a complete understanding.

How to remove Starfield Zoom: http://ithreats.net/

Modified by Helper7677