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Cannot update manually or automatically, despite already being an admin and restarting Firefox several times

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  • 4 have this problem
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  • Last reply by cor-el

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I cannot update my Firefox 3.5.2! The "Check for Updates" option under "Help" is greyed out, even though I am an administrator on my computer. My preferences are set to automatically notify me of updates, but no matter how many times I restart Firefox or my computer, it never brings up a window telling me I have updates available. I would really rather update this version that have to install the whole thing over again which is a huge pain. What can I do??

I cannot update my Firefox 3.5.2! The "Check for Updates" option under "Help" is greyed out, even though I am an administrator on my computer. My preferences are set to automatically notify me of updates, but no matter how many times I restart Firefox or my computer, it never brings up a window telling me I have updates available. I would really rather update this version that have to install the whole thing over again which is a huge pain. What can I do??

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Update are currently disabled.

See /questions/752151
They are investigating crash reports and have disabled updates.

Bug 595242 – Please turn off the 3.5.12 and 3.6.9 updates while investigating bug 594699