We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox update to 3.6.9 has removed some icons from applications. Skype, Pidgin, and Firefox, to name a few. Anyone experience this behavior?

  • 2 replies
  • 56 have this problem
  • 1 view
  • Last reply by dfinethy

dfinethy
dfinethy
more options

After installing what appeared to be a FF update (3.6.9 current version), some icons on my desktop are broken. I am seeing just generic filetype icons. All programs work as intended, but icons are gone. Win7 32bit Core i5 2.66GHz 3 GB RAM

After installing what appeared to be a FF update (3.6.9 current version), some icons on my desktop are broken. I am seeing just generic filetype icons. All programs work as intended, but icons are gone. Win7 32bit Core i5 2.66GHz 3 GB RAM

Chosen solution

Sounds like a corruption of the Windows icon cache.

You can try to reset (delete) the iconcache.db file.

See http://www.winhelponline.com/blog/how-to-rebuild-the-icon-cache-in-windows-vista/

You can try to reset the Windows icon cache.

  • Open the Task Manager (Shift+Ctrl+ESC)
  • In the Process tab, right-click on the Explorer.exe process and select End Process.
  • Open the file picker via "File > New Task (Run)" and click the Browse button.
  • Type or Paste %USERPROFILE%\AppData\Local in the File name field (AppData is a hidden folder).
  • Select the file IconCache.db and use Delete in the right-click context menu to delete the file.
  • After the IconCache.db has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.

It is possible that the file IconCache.db is a hidden file and in that case you need to enable viewing hidden files. You can verify that you can see the file before doing the above mentioned steps.

See http://kb.mozillazine.org/Show_hidden_files_and_folders

Read this answer in context 👍 3

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Sounds like a corruption of the Windows icon cache.

You can try to reset (delete) the iconcache.db file.

See http://www.winhelponline.com/blog/how-to-rebuild-the-icon-cache-in-windows-vista/

You can try to reset the Windows icon cache.

  • Open the Task Manager (Shift+Ctrl+ESC)
  • In the Process tab, right-click on the Explorer.exe process and select End Process.
  • Open the file picker via "File > New Task (Run)" and click the Browse button.
  • Type or Paste %USERPROFILE%\AppData\Local in the File name field (AppData is a hidden folder).
  • Select the file IconCache.db and use Delete in the right-click context menu to delete the file.
  • After the IconCache.db has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.

It is possible that the file IconCache.db is a hidden file and in that case you need to enable viewing hidden files. You can verify that you can see the file before doing the above mentioned steps.

See http://kb.mozillazine.org/Show_hidden_files_and_folders

dfinethy
dfinethy Question owner
more options

I had cleared everything but the cache. iTunes did the same thing when updating to 10 as well. I had fixed this almost 10 minutes after posting, but I could not get back to my post for whatever reason.

Anyone running into this issue, the above post fixes the issue.