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Widows cannot find C:\Users\LeeData\Roaming\Mozilla\Firefox\Profiles\cq2t...getPlusPlus_Adobe_reg.exe.

  • 1 reply
  • 12 have this problem
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  • Last reply by Helper7677

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A box appears when clicking on the Firefox icon to open the google search page I tells me to try again when I click on ok it goes away and the Google search appears many time through accessing different programs the box appears and disappears when click ok or X

A box appears when clicking on the Firefox icon to open the google search page I tells me to try again when I click on ok it goes away and the Google search appears many time through accessing different programs the box appears and disappears when click ok or X

Modified by oleemitch

All Replies (1)

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Get rid of getplus. It causes problems for a lot of users. Using the following instructions, you can get Adobe Flash and Adobe Reader without getting getplus installed; it gets installed when you click that "Allow" button just below the tabs on the Adobe download pages.

Get rid of getplus
http://www.msfn.org/board/remove-adobe-getplusr-t139454.html
http://www.nosltd.com/index.php/support/support-faq


You need to update your plug-ins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:

  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Shockwave Flash 10.1 r53
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
      • On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
      • If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    • After the installation, start Firefox and check your version again
  3. Update Shockwave Flash

Modified by Helper7677