We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"My Account" can no longer be accessed through the log in

rosieblue
rosieblue
more options

Access to Credit Card accounts log in for Tesco no problem. 

Yet. since last two updates I can no longer access my savings accounts through the log in proceedure. On the pin and memorable word page(2nd log in page proceedure) it now appears as "web page cannot be found". No such problem with Internet Explorer.
Access to Credit Card accounts log in for Tesco no problem. Yet. since last two updates I can no longer access my savings accounts through the log in proceedure. On the pin and memorable word page(2nd log in page proceedure) it now appears as "web page cannot be found". No such problem with Internet Explorer.

All Replies (1)

silkphoenix
silkphoenix
more options

Did you call your bank to see if there's a problem with your savings account?

Did you try using other browsers, e.g. IE or Google Chrome to see if you can log-in from them?