Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just downloaded Firefox and when i try and run it the hourglass pops up, then dissapears and nothing happens. (the same problem i am having with IE8) Any suggeestions?

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by TXGuy

more options

I have been trying to get IE8 to work and everyone says firefox is a better browser. IE7 works fine. I am running XP. Have cleared registry, reinstalled, updated DLL's. Don't know what else to do. (IE8 will start in safe mode)

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 3.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; BO1IE8_v1;ENUS)

I have been trying to get IE8 to work and everyone says firefox is a better browser. IE7 works fine. I am running XP. Have cleared registry, reinstalled, updated DLL's. Don't know what else to do. (IE8 will start in safe mode) == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 3.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; BO1IE8_v1;ENUS)

All Replies (2)

more options

Since neither browser is working, it could be your firewall.

See: http://support.mozilla.com/en-US/kb/Firewalls

Windows Firewall: http://www.microsoft.com/security/firewalls/choosing.aspx

more options

If, for some reason, you think Safe Mode is connected w/ Windows Safe Mode, it is not. Safe Mode is a Firefox feature. Just a suggestion that might work...