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When I type a web address into the address window at the top of the page and hit Enter, nothing happens.

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  • 7 views
  • Last reply by Chris Ilias

AnonymousUser
AnonymousUser
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The address window at the top of the page, say, where you would type www.facebook.com and hit Enter, doesn't work. I have to use the search engine box on the right side and run a search, then click the link to whatever website I'm trying to get to, which is an extra couple steps I don't need.

This happened

Every time Firefox opened

The address window at the top of the page, say, where you would type www.facebook.com and hit Enter, doesn't work. I have to use the search engine box on the right side and run a search, then click the link to whatever website I'm trying to get to, which is an extra couple steps I don't need. == This happened == Every time Firefox opened

All Replies (2)

Chris Ilias
Chris Ilias
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AVG was known to cause this. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")