Email attachments-JPG PHOTOS- Cnnot be transfered to viewer.
I opened photos in the body of my email and a box popped up as I began transfer to PICTURES that asked if I wanted to use Firefox's easy batch transfer of photos . I clicked ok. but now when I save ( it's a firefox document-htm)to the picture viewer a fIrefox ICON shows up in the viewer instead of a photo and when I click on that it opens in a seperate tab to ASCI script!!!
Also/ when I do transfer a good photo to email to friend it cannot be opened. HOW DO I DISABLE THIS MALFUNCTIONING UTILITY?
This happened
Every time Firefox opened
== Friday June 5-'10
Chosen solution
Hi,
I tried again,after posting my complaint, and saw that when saving to PICTURES the file type was jpeg and went right in as a photo. I don't know why it changed back from the htm. I installed the other day photo-fun studio for a new panasonic camera and did notice that browser plus was installed too. I did'nt know what it was for. i'll see about deleting it maybe though everything is working now.
Thanks.
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All Replies (5)
Hi Jerry!
I need to get a few facts straight to be able to help you better, I think - this sounds a little weird to me. First of all, you mention that you were working with email - is this a webmail system (like Yahoo! mail, Hotmail or Gmail) or an external mail client program (like Outlook, Outlook Express, ThunderBird)?
Also, could you please post the troubleshooting information from Firefox (menu Help -> Troubleshooting Information)? See the article Use the Troubleshooting Information page to help fix Firefox issues and post your Troubleshooting Information data here in a post, so we have more information to use for making further suggestions.
I have never heard of a "Firefox easy batch transfer of photos" utility - no such utility exist in Mozlila Firefox by default, to the very best of my knowledge, so I am certain this is either an add-on or some external program.
Here the troubleshooting informatoin would help, but you do have one plugin that could be the 'guilty' part - the Yahoo! BrowserPlus seems to be such a tool, so please see in Tools > Add-ons both under Extensions and Plugins if you can open settings/options for this system and from there reset or disable anything of this type.
From your description, it sounds like a HTML webpage document is being saved instead of the picture that you're expecting it to save. A HTML file will have the Firefox logo on a document.
If you get nowhere that way, try to start Firefox in Diagnose Firefox issues using Troubleshoot Mode and test - if that works, you will know that some add-on is messing with your setup, and you can disable all addons and turn them back on again one by one until the problem is found.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help more users with similar problems.
Chosen Solution
Hi,
I tried again,after posting my complaint, and saw that when saving to PICTURES the file type was jpeg and went right in as a photo. I don't know why it changed back from the htm. I installed the other day photo-fun studio for a new panasonic camera and did notice that browser plus was installed too. I did'nt know what it was for. i'll see about deleting it maybe though everything is working now.
Thanks.
I use hotmail as my e-mail.It has worked fine up until a couple weeks ago.I can no longer attach any files or pictures.When i seek help from them they say i have to get help from you(mozilla).Can you help me with this? Thanks
No one has a answer?
Try "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions