Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

master password,, need saved passwords

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by Moses

more options

my 3 yr old made master pass. under saved pass. an i don't want lose saved passwords.. what to do an how save them ???

my 3 yr old made master pass. under saved pass. an i don't want lose saved passwords.. what to do an how save them ???

All Replies (2)

more options

If you are unable to access your saved passwords due to a forgotten master password, please do these steps to reset it. (Note: All passwords saved will be erased)

Enter chrome://pippki/content/resetpassword.xul into the Location Bar (address bar), press the "Enter" key and click "Reset".
more options

Your passwords are lost without the correct master password because that MP is used to encrypt the passwords. To set a Master Password you need to enter that MP twice to get it set, so maybe you can have your three years old kid to type that MP another time. (S)he might have pressed only one key in the vicinity of the tab key.

You should set a master password to prevent that from happening. See Use a Primary Password to protect stored logins and passwords