Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sometimes when using tabs, the "Back Page" arrow grays out. Need to reload page to ungray it.

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by user66338

AnonymousUser
AnonymousUser
more options

Sometimes during a session with multiple tabs (never more than 4-5 tabs) the Back Arrow below the File menu grays out and I cannot go back to previous page. If I Reload the page, the arrow ungrays, and I can back page.

This happened

A few times a week

== Seems with one of the 3.5.x upgrades

Sometimes during a session with multiple tabs (never more than 4-5 tabs) the Back Arrow below the File menu grays out and I cannot go back to previous page. If I Reload the page, the arrow ungrays, and I can back page. == This happened == A few times a week == Seems with one of the 3.5.x upgrades

All Replies (1)

user66338
user66338
more options

Hello Chuck,

this problem could probably be caused by a Firefox extension.

To make sure that no extension is causing the problems, start Firefox in Safe Mode by following the instructions in the Diagnose Firefox issues using Troubleshoot Mode article.

Kind regards, Tobbi Firefox Support Volunteer