Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email connection not working. address virgin.net help please

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

my e-mail won't connect. address virgin.net. Virgin media won't help. I can access it (very slowly) through internet explorer)

This happened

Every time Firefox opened

== yesterday 15/05/10

my e-mail won't connect. address virgin.net. Virgin media won't help. I can access it (very slowly) through internet explorer) == This happened == Every time Firefox opened == yesterday 15/05/10

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems