Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The www.ctv.ca web site will not play content.

AnonymousUser
AnonymousUser
more options

I go to TV web sites to watch my tv programs but ctv.ca will not play the videos with firefox

URL of affected sites

http://www.ctv.ca

I go to TV web sites to watch my tv programs but ctv.ca will not play the videos with firefox == URL of affected sites == http://www.ctv.ca

All Replies (3)

AnonymousUser
AnonymousUser Question owner
more options

same problem

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your plugins list shows outdated plugin(s) with known security and stability risks. 

# Shockwave Flash 10.0 r22 
# Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

Update the Java and Flash plugin to the latest version. See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE) http://www.adobe.com/software/flash/about/

AnonymousUser
AnonymousUser Question owner
more options

I am getting the same problem. The site works fine in IE, and CTV now says it is IE only. It looks there are using some form of DRM and the test for it is not passing FF.

I have the latest Java snd Flash. This problem persists on Win, Mac, and Linux.

Would anybody have suggestions on a plugin to get around this problem?