Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

133.0.3 update not working. error window says platform version 133.0.3 is not compatible

more options

Hi there, Im on a windows 10(ish) and yesterday got this problem after the auto update to firefox 133.0.3 - Update is not working. error window says platform version 133.0.3 is not compatible with minVersion >= 133.0... how can I fix this?

I've seen that there was a similar issue back in October with a previous version. Tried to follow instructions and reinstaled firefox from mozilla. But the problem is still there. Restarted after reinstalling and still getting the same error message. ((( Please help )))

Hi there, Im on a windows 10(ish) and yesterday got this problem after the auto update to firefox 133.0.3 - Update is not working. error window says platform version 133.0.3 is not compatible with minVersion >= 133.0... how can I fix this? I've seen that there was a similar issue back in October with a previous version. Tried to follow instructions and reinstaled firefox from mozilla. But the problem is still there. Restarted after reinstalling and still getting the same error message. ((( Please help )))

All Replies (1)

more options

Sorry, this usually indicates that the updater didn't successfully replace all of the previous version files with new ones. You can try re-running the full installer to refresh the program files. Those are here:

https://www.mozilla.org/firefox/all/desktop-release/

If the problem continues, you may need to shut down/restart Windows to free up file locks in order to complete the update.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.