Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Screensharing stuns computer

more options

What?: Using screensharing option in Google meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google meet meeting. 2. Click share screen. 3. Select "Use operating system settings". - this is the only option available 4. Click Allow. Current behaviour: The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quiting Firefox. the computer should be restarted. Desired behaviour: The screensharing works normally.

'''What?:''' Using screensharing option in Google meets stuns computer. '''Where?:''' Version 132.0.2 (64-bit) macOS 15.1 '''Steps to reproduce:''' 1. Open Google meet meeting. 2. Click share screen. 3. Select "Use operating system settings". - ''this is the only option available'' 4. Click Allow. '''Current behaviour:''' The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quiting Firefox. the computer should be restarted. '''Desired behaviour:''' The screensharing works normally.
Attached screenshots

All Replies (5)

more options

When you click on the share screen, you get no other options? Here is what I get. see screenshot Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Helpful?

more options

When you click on the share screen, you get no other options? No, I don't have any other options available. I retried and attached a new screenshot. Do you have the same issue with Firefox in Troubleshoot Mode? I wasn't able to reproduce the same issue in the Troubleshoot Mode. I am not sure whether this because of the extensions, other settings or the fact that Google meet barely works in the troubleshoot mode and I had to reload the page 3 to 5 times to join the meeting.

I use the default theme and just 3 extensions. All three are very important and can't be removed. The problem appeared after recent mac and firefox updates.

When I will have more time, I will play with the settings and the Trobleshoot mode.

Helpful?

more options

UPDATE: I had a meeting using Teams browser version, the same issue there. So it is not Google meets specific.

There is a new update with bug-fixes from Apple. I will try to install it and test tommorow again.

Also, I will refresh the Firefox.

Does anybody now if there is a way to directly contact Firefox support/developers and not the community? The reason I ask is because I don't have time to troubleshoot basic features... This situation is pretty mindless.

Helpful?

more options

UPDATE: I installed the latest 15.1.1 macOS version. I refreshed the Firefox. It doesn't help.

Is there a way to contact Firefox support/developers and not the community? This is a very serious issue for me, if I won't be able to find the solution this week, I will switch to another browser. I don't want to, I've been using Firefox for years, but I don't have time to troubleshoot basic features such as screensharing.

Helpful?

more options

When I get to work I'll test on on 15.1.1 and post screenshot.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.