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inbound failure

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by sfhowes

parrotdise13
parrotdise13
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When trying to retried incoming messages, I keep getting popup that ask for my password. I tried to use the hidden password in the app, which till now has always worked, but get the following message:

"Sending of password for user ([email protected]) did not succeed. Mail Server inbound.att.net responded [SYS/TEMP] server error - please try again later."

I have browser access to my att/yahoo [email protected] account after changing my password. But entering the new password in the above mentioned popup produces same result.

Thanks, John B.

When trying to retried incoming messages, I keep getting popup that ask for my password. I tried to use the hidden password in the app, which till now has always worked, but get the following message: "Sending of password for user ([email protected]) did not succeed. Mail Server inbound.att.net responded [SYS/TEMP] server error - please try again later." I have browser access to my att/yahoo [email protected] account after changing my password. But entering the new password in the above mentioned popup produces same result. Thanks, John B.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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You have to create a secure mail key and use that in TB instead of the account password used for webmail access:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Remove the entries for the account from Saved Passwords in Settings, restart TB, enter the secure key when asked for a password.

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