Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Shortcuts on My Home Page

  • 4 replies
  • 6 have this problem
  • 1 view
  • Last reply by Muffers 5

more options

Hello,

A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots?

I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones.

Thank you for your help!

Hello, A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots? I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones. Thank you for your help!
Attached screenshots

Chosen solution

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Read this answer in context 👍 1

All Replies (4)

more options

Muffers 5, does right-clicking on a tile reveal any options?

Helpful?

more options

Hi TechHorse,

I didn't have any Internet for a couple of days so I didn't see your answer until yesterday.

I tried right-clicking but nothing happens. I know this isn't a major problem but it is frustrating.

Thanks for answering though.

Muffers 5

Helpful?

more options

Chosen Solution

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Helpful?

more options
  • * * * * * * * * * Here's a big T H A N K Y O U for solving my problem! * * * * * * * * * *

You did it! It turned out to be the theme I installed about a week or two ago. Now I'm wondering if it's the cause of a few other minor problems I've been having on my home page. I'll have to check it out after I finish this note to you.

What I don't understand is why this particular theme caused a problem considering I have used many different themes over the years and not one of them ever caused an issue. This particular theme was also recommended by Firefox so I'm a bit disappointed by their recommendation. At least now I know what to do if something like this happens again.

Thanks again for your help!

Muffers 5

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.