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Thunderbird updated to 115.10.1 (32-bit) and I cannot see any emails now

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  • Last reply by saywellaj

saywellaj
saywellaj
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Thunderbird updated to 115.10.1 (32-bit) and I cannot see any emails now. I use View > Folders > All. If I run a search, TB lists the emails. Have tried opening in Troubleshoot mode but still same, no emails nor inboxes. Windows Security Ransomware turned off for preparing for maintenance prior to TB updating itself. How should I go about fixing issue?


Windows 11, 64 bit Addons: Cardbook, Provider for Google Calendar

Thunderbird updated to 115.10.1 (32-bit) and I cannot see any emails now. I use View > Folders > All. If I run a search, TB lists the emails. Have tried opening in Troubleshoot mode but still same, no emails nor inboxes. Windows Security Ransomware turned off for preparing for maintenance prior to TB updating itself. How should I go about fixing issue? Windows 11, 64 bit Addons: Cardbook, Provider for Google Calendar

Chosen solution

saywellaj said
turned off for preparing for maintenance

I am embarrassed to say that some time in the past 6 years, for reasons of capacity, I shifted the IMAP folder from profile to the second drive in my laptop. The second drive was HDD and had critical SMART event so I removed it and increased the primary SSD to 1TB. That is when I saw the issue. Due to the requirement for a slow, expensive spinning disk, I had decided to go with a single drive.

It was only later that I saw the name of the folder. It took a while but thanks to http://kb.mozillazine.org/Moving_your_mail_storage_location_-_Thunderbird I could add the folder back to the profile and change the settings in Account Settings. Sorry for the trouble. Cheers, Al

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Wayne Mery
Wayne Mery
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Post a screen shot please. And also check Error Console for errors - ctrl+shift+J

saywellaj
saywellaj Question owner
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Chosen Solution

saywellaj said
turned off for preparing for maintenance

I am embarrassed to say that some time in the past 6 years, for reasons of capacity, I shifted the IMAP folder from profile to the second drive in my laptop. The second drive was HDD and had critical SMART event so I removed it and increased the primary SSD to 1TB. That is when I saw the issue. Due to the requirement for a slow, expensive spinning disk, I had decided to go with a single drive.

It was only later that I saw the name of the folder. It took a while but thanks to http://kb.mozillazine.org/Moving_your_mail_storage_location_-_Thunderbird I could add the folder back to the profile and change the settings in Account Settings. Sorry for the trouble. Cheers, Al