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Can't sort email by date

  • 1 reply
  • 1 has this problem
  • 37 views
  • Last reply by Toad-Hall

thatwhichweareweare97
thatwhichweareweare97
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I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has come from the same source, but the option to view only tags are greyed out too. So I have an impossible jumble of emails “sorted” by sender and without taking all morning, I’m left with no idea what new emails I’ve received!

I’ve only one sensible option left. I still have my old computer that runs on “outdated” software. I can consult Old Thunderbird, installed about eight years ago! That version works just fine!

Thanks!

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has come from the same source, but the option to view only tags are greyed out too. So I have an impossible jumble of emails “sorted” by sender and without taking all morning, I’m left with no idea what new emails I’ve received! I’ve only one sensible option left. I still have my old computer that runs on “outdated” software. I can consult Old Thunderbird, installed about eight years ago! That version works just fine! Thanks!

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Please note: if 'Sort by' list has anything which is greyed out eg: 'Date' then this means it cannot be used because you have not enabled the 'Date' column header. It cannot sort by a column which does not exist.

If using 'Card View' then swap back to 'Table View' Then enabled all the relevant column headers you require. The 'Sort by' list will show any column you have selected as enabled.