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Missing server folder

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by alecramsay

alecramsay
alecramsay
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My email provider is Comcast. I have several server folders there.

When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there.

There's no .msf for the folder in ImapMail/imap.comcast.net/ under my Profile--the others are there.

How do I get TB to fetch this folder / re-fetch all folders? Thanks!

My email provider is Comcast. I have several server folders there. When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there. There's no .msf for the folder in ImapMail/imap.comcast.net/ under my Profile--the others are there. How do I get TB to fetch this folder / re-fetch all folders? Thanks!

Chosen solution

Try this: - highlight account on left side of main view - rightclick and select 'subscribe' and see if the missing folder is there.

Read this answer in context 👍 4

All Replies (2)

david
david
  • Top 10 Contributor
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Chosen Solution

Try this: - highlight account on left side of main view - rightclick and select 'subscribe' and see if the missing folder is there.

alecramsay
alecramsay Question owner
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That's it! Thanks.

I'm new to TB. Didn't think to right-click on that node.