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History/cookies keep getting randomly deleted

  • 4 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

marcusroxburgh5
marcusroxburgh5
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The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pages are just completely gone, today i checked my history for yesterday and even though i started browsing at 8:00 the history only went back to around 13:00 with all the pages before that completely gone, this also causes me to lose all the cookies as well.

The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pages are just completely gone, today i checked my history for yesterday and even though i started browsing at 8:00 the history only went back to around 13:00 with all the pages before that completely gone, this also causes me to lose all the cookies as well.

Modified by marcusroxburgh5

All Replies (4)

zeroknight
zeroknight
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Try disabling your extensions.

marcusroxburgh5
marcusroxburgh5 Question owner
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I don't have any extensions.

zeroknight
zeroknight
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Try disabling any third-party antivirus or security software.

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the "Browsing history"
  • do not clear the Cookies
  • do not clear the "Site settings"
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies
  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data