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Hostinger h-panel

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Since about 13:00 GMT yesterday, Firefox could not load or display the Hostinger h-panel. It sometimes partially and sometimes completely displays all the page content. But all the controls are dead. Firefox seems to be very busy doing something. I told Hostinger and they spent some time looking into the problem. They got Firefox to load the h-panel but said that it was vastly slower than other browsers in doing so. With me, Firefox still stops doing anything once the content is loaded and ALL controls on the page are still dead. When closing Firefox in this state, there is considerable delay before the window actually closes.

I thought that perhaps Hostinger had done an update that called in some proprietary JavaScript extensions that Firefox couldn't handle. I get the impression that in trying to display the h-panel pages, Firefox is trying to acquire some content from an external site, as requested somewhere within the HTML/JavaScript source code.

Any ideas? [email protected]

Since about 13:00 GMT yesterday, Firefox could not load or display the Hostinger h-panel. It sometimes partially and sometimes completely displays all the page content. But all the controls are dead. Firefox seems to be very busy doing something. I told Hostinger and they spent some time looking into the problem. They got Firefox to load the h-panel but said that it was vastly slower than other browsers in doing so. With me, Firefox still stops doing anything once the content is loaded and ALL controls on the page are still dead. When closing Firefox in this state, there is considerable delay before the window actually closes. I thought that perhaps Hostinger had done an update that called in some proprietary JavaScript extensions that Firefox couldn't handle. I get the impression that in trying to display the h-panel pages, Firefox is trying to acquire some content from an external site, as requested somewhere within the HTML/JavaScript source code. Any ideas? [email protected]

Chosen solution

Hi cor-el

Excellent idea. I know that Ubuntu (Canonical) make their own adjustments to each release. If I get any future problem I will try an original download directly from Mozilla. However, the problem now seems to be fixed. I simply disabled "Play DRM-controlled content". I don't understand why this fixed it. Perhaps it was just coincidence.

Regards, Robert

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All Replies (5)

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Does it still happen in Troubleshoot Mode?

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Hi Zeroknight

Thanks for your fast reply. Yes, it works fine in troubleshoot mode. How do I now make it work in normal mode?

Robert

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Hi again Zeroknight

Problem solved. I needed to disable "Play DRM-controlled content". There seems to be some inexplicable conflict there. Good to note, although it would be helpful to know why. Thanks very much for your help.

Robert

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You can try Firefox from the official Mozilla server if you currently use a version from the repositories of your Linux distribution to see if it behaves differently.

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Chosen Solution

Hi cor-el

Excellent idea. I know that Ubuntu (Canonical) make their own adjustments to each release. If I get any future problem I will try an original download directly from Mozilla. However, the problem now seems to be fixed. I simply disabled "Play DRM-controlled content". I don't understand why this fixed it. Perhaps it was just coincidence.

Regards, Robert