We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

browser update

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by Terry

gregor801
gregor801
more options

When I updated my Firefox browser it eliminated all my favorites and can't log into either one of my email accounts although I can get on the internet and into any other URL! It also eliminated all the links in my toolbar?

Thanks, Greg

When I updated my Firefox browser it eliminated all my favorites and can't log into either one of my email accounts although I can get on the internet and into any other URL! It also eliminated all the links in my toolbar? Thanks, Greg

All Replies (1)

Terry
Terry
more options

This may help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update