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Thunderbird not saving sent emails

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by david

anathan
anathan
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I have been using Thunderbird 102.14.0 for some time but it has suddenly stopped saving sent files to the sent directory. The file is sent to the recipient.

the message I get:- Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/[email protected].

I have been using Thunderbird 102.14.0 for some time but it has suddenly stopped saving sent files to the sent directory. The file is sent to the recipient. the message I get:- Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/[email protected].

All Replies (3)

david
david
  • Top 10 Contributor
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That is not a TB error, but a message of fact. If the network is busy or your server is temporarily slow, this message appears. If you know you're on a slow server, you can set the sent folder to local. I have experienced this periodically and then it goes away.

anathan
anathan Question owner
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How does one set the sent folder to local.

david
david
  • Top 10 Contributor
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Highlight account on left side of main pane. Rightclick and select 'settings'. Then select 'copies&folders' and then select to save Sent folder in Local Folders.