Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Passwords

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Dropa

more options

I suffered a catastrophic crash and had to replace my computer, a mac. I replaced it with another mac.

Because the older one will not boot up, I could not migrate my firefox data.

I ended up doing 'lost password' for all my sites.

There are a couple where the lost password thing hasn't worked.

It occurred to me to rename the (new computer's) logins.json file, copy the old computer's logins.json file from my external backup drive, put it in new computer's /user/library/application support/firefox, and then look in preferences, get the two passwords I want, set things back, enter these passwords into firefox again.

This did not work. In fact, now no matter which file is named logins.json, preferences says I have NO passwords stored.

I cannot find anything that tells me how to just decrypt the .json files (at least, not in a step-by-step way that I can use.)

I suffered a catastrophic crash and had to replace my computer, a mac. I replaced it with another mac. Because the older one will not boot up, I could not migrate my firefox data. I ended up doing 'lost password' for all my sites. There are a couple where the lost password thing hasn't worked. It occurred to me to rename the (new computer's) logins.json file, copy the old computer's logins.json file from my external backup drive, put it in new computer's /user/library/application support/firefox, and then look in preferences, get the two passwords I want, set things back, enter these passwords into firefox again. This did not work. In fact, now no matter which file is named logins.json, preferences says I have NO passwords stored. I cannot find anything that tells me how to just decrypt the .json files (at least, not in a step-by-step way that I can use.)

All Replies (1)

more options

These are some of the steps to use in this case.

https://support.mozilla.org/en-US/questions/1317249 https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

But some requires that the data be backup on the working computer before this system crash happen as well to access the data correctly to update the profile to another computer.