We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Potential security issue ONLY in Firefox. All other browsers work fine.

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. This ONLY happens with Firefox; all other browsers are working fine. What do I do to fix this because obviously it is a huge concern.

I am receiving the message Did Not Connect: Potential Security Issue ... requires a secure connection ... when trying to access my Shopify website AngelFallsHomes.com. This ONLY happens with Firefox; all other browsers are working fine. What do I do to fix this because obviously it is a huge concern.
Attached screenshots

Chosen solution

Well.. that site has a bad certificate. If you click on the Advanced button and then look at the certificate, the domain doesn't match. The certificate is for *.bizland.com and not *.angelfallshomes.com.

So to me, it would seem that Firefox is doing what it's supposed to do.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Well.. that site has a bad certificate. If you click on the Advanced button and then look at the certificate, the domain doesn't match. The certificate is for *.bizland.com and not *.angelfallshomes.com.

So to me, it would seem that Firefox is doing what it's supposed to do.

more options

If I do a server test then two IP addresses appear. The first gives the certificate error, but the second is okay and gives status 'A'.

1 	66.96.162.128  128.162.96.66.static.eigbox.net Certificate not valid for domain name
2 	23.227.38.65 myshopify.com