Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Map not displaying

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by techguy150

more options

We use a GPS tracking tool https://fleet.cyntrx.com to track trucks. Starting this morning when we log in the map view does not display in live view, all we get is a white/blank display where the map should be. If we track history the map displays. When we try site in Edge it works perfectly. When we try in Firefox on another PC it works perfectly. Tried resetting the PC to no avail. Any suggestions.

We use a GPS tracking tool https://fleet.cyntrx.com to track trucks. Starting this morning when we log in the map view does not display in live view, all we get is a white/blank display where the map should be. If we track history the map displays. When we try site in Edge it works perfectly. When we try in Firefox on another PC it works perfectly. Tried resetting the PC to no avail. Any suggestions.

All Replies (1)

more options

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings). Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome. css is causing the problem.