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Malware Virus - How is best way to detect - bricks and motar company or on-line products

  • 2 replies
  • 0 have this problem
  • 18 views
  • Last reply by Terry

alrprairie
alrprairie
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I had a financial transaction on an business account that I did not enter. The tech services people told me it came from from my PC. They are a big company as opposed to a small 'mom + pop' operation. They suggested I take PC in to a Big Box store to get PC scanned and remove any virus/malware found. Contacting the big-box store they said they could scan my PC remotely to look for virus/malware.

So, my question is: Should I take pc to local computer experts/big box store or purchase virus software to use myself?

I do have several free virus protection programs on my windows PC.

I had a financial transaction on an business account that I did not enter. The tech services people told me it came from from my PC. They are a big company as opposed to a small 'mom + pop' operation. They suggested I take PC in to a Big Box store to get PC scanned and remove any virus/malware found. Contacting the big-box store they said they could scan my PC remotely to look for virus/malware. So, my question is: Should I take pc to local computer experts/big box store or purchase virus software to use myself? I do have several free virus protection programs on my windows PC.

All Replies (2)

Dropa
Dropa
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This isn't a Firefox forum to help or resolve that is for a computer shop to look at.

Terry
Terry
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This article may help.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware