We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Chase.com no longer works in Firefox

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by illroute66

more options

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies. We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

All Replies (4)

more options

My User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0

more options

Do you see specific error messages in the Web Console?

Does it work in a normal window ?

more options

Thank you for replying! Does not work in normal window. Can you tell me what to look for in the console? I don't know much about this stuff. It says 8 errors, but I don't know how to view what they are. How do I view error message

more options

Tried running in safe mode, but it made no difference. Page still won't work.

Modified by illroute66