Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

2 step authentication problems

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

oluwamuadeyiyimika
oluwamuadeyiyimika
more options

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwords to access my other details including my accounts. The Number codes are always wrong and would not allow the 2 steps auty to continue

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwords to access my other details including my accounts. The Number codes are always wrong and would not allow the 2 steps auty to continue

All Replies (2)

Dropa
Dropa
more options

I don't use it and shouldn't because if you messup on 2FA there no way to fix or change this and Firefox forum can't help with 2FA lockout as that requires your Primary email to work to verify this and make changes. So unless your using sync maybe but my personal experience 2FA is a good way to lockout yourself not someone else.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If the generated TOTP code is wrong then usually this is a problem with the time being off (code is only valid for 30 seconds). Make sure that the date/time on the mobile device is correct and use a trusted internet time service.